This survey is designed to help co-ops understand what is working well and what areas need improvement, with a customized survey provided by CHF Canada and a summary report generated for the co-op. The member satisfaction survey asks your members questions about the condition of units, the building and common areas, the quality of maintenance and repairs, satisfaction with communication between members and the co-op, safety and security features of the co-op, and any other specific issues you want to include.
CHF Canada’s resource centre is available to all members of CHF Canada member co-ops. If your co-op is a CHF Canada member, follow this link to sign up and get access to exclusive educational resources: https://chfcanada.coop/education-and-resources/member-access/