The organizational effectiveness of the Centre
... or leading by example
Although new, the Centre has a heavy responsibility towards the whole world of community housing: to transform it to become more robust and resilient. We also hope to improve its management capacities and social action. In short, we want community housing to be more efficient.
The Centre, therefore, has a moral obligation to act accordingly by establishing state-of-the-art governance, management, communication and organizational practices.
In terms of governance, the Centre, like the remainder of the community housing sector, must ensure that it has quality governance that combines democratic practices, expertise and independence of mind.
The Center is fortunate to be a coalition of the leading community housing groups in Canada. We must make the most of this situation and ensure that the organization’s employees acquire a detailed knowledge of the movement’s realities, dynamism, and characteristics in all its richness and diversity. We can’t achieve that without a proactive approach. Despite the organization’s status as a funder, the Center and its employees must adopt an attitude of humility, modesty and great curiosity and interest towards those who build, animate and maintain community housing from one end of the country to the other.
Management is an area where traditional practices have been systematically challenged in recent years. Scientific advances in psychology, andragogy, and work organization have made it possible to highlight the positive effects of previously neglected human resource practices such as teamwork, flexibility, regular evaluation, and continuous training. We therefore have an obligation to act in light of this knowledge.
There is no question that motivated competent employees, who adhere to the group’s mission and are professionally fulfilled, are essential for an efficient organization, but we must not neglect the rapid development of office automation tools that multiply the potential impact of each gesture. Cloud computing, IP telephone, document management platforms, and customer relationship management (CRM) software are all tools that link our different departments and organize their notes, activities and objectives in a coherent system. Thus, everyone has simple and direct access to the real-time data they need. This not only allows unparalleled coordination between teams and departments, but also provides our partners (co-ops, NPOs and other organizations in the sector) with something extraordinary: totally personalized relationships while being fair and effective, even if they interact with several of the Centre’s points of contact.
These exchanges take the form of direct interactions (emails, telephones, meetings) and modern means of communication: website, social media, online events, development of shared tools through the information platform, etc.
In all these areas, we must adhere to the letter of the law and the spirit of the community movement. Participation, transparency, dialogue, respect, fairness and recognition must go hand in hand with rigour, discipline, technological productivity and accountability.
The Centre fully understands that it serves the community better by demonstrating, through its actions, the capacity to assume effective organizational management, which involves:
- building staff expertise and engagement through professional development and empowerment
- creating an effective and functioning governance structure
- establishing clear and effective external and internal communication
Learn about News and Awarded Projects that relate to
Effective Centre Organizational Stewardship
Aging housing stock, rising energy costs and increasing demand for affordable housing have created a unique challenge for affordable housing providers. Through the Sustainable Affordable Housing Initiative, funding is available to municipal and non-profit...
Margaret Pfoh, chief executive officer at AHMA and member of the Centre’s Board of Directors.
Indigenous housing: Urgent Need for Systemic Changes Leilani Farha, UN Former rapporteur on adequate housing, called the 2019 UN rapport on Indigenous Housing an important “wake-up call” demanding immediate action from the Canadian government. While women generally...
An Eviction Away from Homelessness - How to Empower Vulnerable Tenants through Democratic Practices Vancouver’s Single Occupancy Hotel rental rooms offer affordable rental housing for tenants in small 10×10 feet single rooms, where they typically share bathrooms on...
More than 600 co-op members and supporters participated in CHF Canada’s first-ever virtual AGM on Saturday, June 13. During that meeting, participants voted in regard to Canada’s co-op housing movement. “Especially during these challenging times, it is great to see...
Many individuals have found an affordable and safe home within the community housing sector; a place where their needs are met and respected. This remains true in the light of current new procedures related to the COVID-19 pandemic. community housing providers across...
Since its launch in 2019, the Community Housing Transformation Centre has worked closely with local organizations and experts across Canada to best answer the diverse needs of the community housing sector in order to move towards greater growth and sustainability. As...
This is a summary of the workshop session ‘Perpetual Affordability and Community Control of the Land: Community Land Trusts in Canada’, which took place in Ottawa, on 26 April 2018 at the Canadian Housing and Renewal Association’s annual Housing and Homelessness...
The second edition of Alberta Rural Development Network’s (ARDN) Step-by-Step Guide to Estimating Rural Homelessness is a tool designed to reveal the hidden realities about housing needs and homelessness. The methodology aims to unravel the complex dimensions between homelessness and housing instability specific to rural areas.
Discover Projects that Transform the Community Housing Sector
No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.
Sectoral Impact Projects
Develop new services, models or tools to help the sector build and manage affordable housing.
Sector Transformation Fund
Enhance the capacity of your local organization to provide affordable housing in a better way.
Community-Based Tenant Initiative
Develop projects that aim to engage tenants/co-op members in housing decisions that affect them.