The organizational effectiveness of the Centre
... or leading by example
Although new, the Centre has a heavy responsibility towards the whole world of community housing: to transform it to become more robust and resilient. We also hope to improve its management capacities and social action. In short, we want community housing to be more efficient.
The Centre, therefore, has a moral obligation to act accordingly by establishing state-of-the-art governance, management, communication and organizational practices.
In terms of governance, the Centre, like the remainder of the community housing sector, must ensure that it has quality governance that combines democratic practices, expertise and independence of mind.
The Center is fortunate to be a coalition of the leading community housing groups in Canada. We must make the most of this situation and ensure that the organization’s employees acquire a detailed knowledge of the movement’s realities, dynamism, and characteristics in all its richness and diversity. We can’t achieve that without a proactive approach. Despite the organization’s status as a funder, the Center and its employees must adopt an attitude of humility, modesty and great curiosity and interest towards those who build, animate and maintain community housing from one end of the country to the other.
Management is an area where traditional practices have been systematically challenged in recent years. Scientific advances in psychology, andragogy, and work organization have made it possible to highlight the positive effects of previously neglected human resource practices such as teamwork, flexibility, regular evaluation, and continuous training. We therefore have an obligation to act in light of this knowledge.
There is no question that motivated competent employees, who adhere to the group’s mission and are professionally fulfilled, are essential for an efficient organization, but we must not neglect the rapid development of office automation tools that multiply the potential impact of each gesture. Cloud computing, IP telephone, document management platforms, and customer relationship management (CRM) software are all tools that link our different departments and organize their notes, activities and objectives in a coherent system. Thus, everyone has simple and direct access to the real-time data they need. This not only allows unparalleled coordination between teams and departments, but also provides our partners (co-ops, NPOs and other organizations in the sector) with something extraordinary: totally personalized relationships while being fair and effective, even if they interact with several of the Centre’s points of contact.
These exchanges take the form of direct interactions (emails, telephones, meetings) and modern means of communication: website, social media, online events, development of shared tools through the information platform, etc.
In all these areas, we must adhere to the letter of the law and the spirit of the community movement. Participation, transparency, dialogue, respect, fairness and recognition must go hand in hand with rigour, discipline, technological productivity and accountability.
The Centre fully understands that it serves the community better by demonstrating, through its actions, the capacity to assume effective organizational management, which involves:
- building staff expertise and engagement through professional development and empowerment
- creating an effective and functioning governance structure
- establishing clear and effective external and internal communication
Learn about News and Awarded Projects that relate to
Effective Centre Organizational Stewardship
In Kamloops, B.C., an innovative approach to improve outcomes for Indigenous youth aging out of foster care is the talk of the town. Kikékyelc [pronounced Kee-kek-yel-c] is an affordable housing complex where youth is teamed with elders to promote natural...
The Federation of Canadian Municipalities’ (FCM) Sustainable Affordable Housing initiative is putting $300 million on the table to offset the cost of environmentally friendly measures at all project stages, including planning, study, piloting, capital construction or retrofit. In partnership with FCM, the Community Housing Transformation Centre is working to assist affordable housing providers to tap into the funds.
A silver lining in the dark clouds of Covid-19 is the recognition by Ottawa of the need “to help address urgent housing needs of vulnerable Canadians by rapidly creating new affordable housing units.” To that end, the federal government has set aside $1 billion through the CMHC to create 3,000 housing units within a year, with grants going to municipalities, provinces, territories, Indigenous governing bodies and organizations, non-profit housing organizations and co-ops.
A student housing co-op in Canada has broken ground in Montreal. The Woodnote Cooperative boasts an innovative financial model and the mission is clear: make student housing more affordable. On a sunny afternoon in September, The Centre’s Montreal team was treated to...
The Montreal Indigenous community NETWORK has shared the Indigenous Ally Toolkit. With the intention to explore “the role that an individual occupies and plays within the collective experience,” the toolkit is an important resource to educate non-Indigenous allies while demystifying allyship and what it entails. This resource was created by The Montreal Indigenous community NETWORK.
“We are pleased to announce we have awarded $39,983 to Native Inter-Tribal Housing Co-operative to undertake a feasibility study assessing the need for support to sustain Indigenous housing in London, Ontario,” says Stéphan Corriveau,ED of the Community Housing Transformation Centre.
When we think of Newfoundland and Labrador, we have to think in terms of rural vs. urban. In St. John’s (urban), there are services along the housing continuum. Although there are gaps in services, for example, there is no emergency shelter that will take you if you’re a high-need client in active addiction, the services from emergency shelter to coop, or social housing exist. However, a lot of organizations are running beyond their organizational capacity because they don’t have access to adequate funding.
The study by the Wellesley Institute highlights the stark disparities in eviction filings across Toronto prior to COVID-19. Eviction filing rates were twice as high in neighbourhoods where more low-income renters live. Independent of this association, we also find that Toronto has a racialized eviction problem. Black Torontonians may be at increased risk of eviction.
This study highlights the stark disparities in eviction filings across Toronto. Eviction filing rates were twice as high in low-income neighbourhoods. Toronto has a racialized eviction problem—and this even when controlling for things like poverty. There is a clear linear line suggesting racial discrimination—individual, subconscious and conscious, anti-black racism—but also systemic racism.
Discover Projects that Transform the Community Housing Sector
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Sectoral Impact Projects
Develop new services, models or tools to help the sector build and manage affordable housing.
Sector Transformation Fund
Enhance the capacity of your local organization to provide affordable housing in a better way.
Community-Based Tenant Initiative
Develop projects that aim to engage tenants/co-op members in housing decisions that affect them.