The organizational effectiveness of the Centre
... or leading by example
Although new, the Centre has a heavy responsibility towards the whole world of community housing: to transform it to become more robust and resilient. We also hope to improve its management capacities and social action. In short, we want community housing to be more efficient.
The Centre, therefore, has a moral obligation to act accordingly by establishing state-of-the-art governance, management, communication and organizational practices.
In terms of governance, the Centre, like the remainder of the community housing sector, must ensure that it has quality governance that combines democratic practices, expertise and independence of mind.
The Center is fortunate to be a coalition of the leading community housing groups in Canada. We must make the most of this situation and ensure that the organization’s employees acquire a detailed knowledge of the movement’s realities, dynamism, and characteristics in all its richness and diversity. We can’t achieve that without a proactive approach. Despite the organization’s status as a funder, the Center and its employees must adopt an attitude of humility, modesty and great curiosity and interest towards those who build, animate and maintain community housing from one end of the country to the other.
Management is an area where traditional practices have been systematically challenged in recent years. Scientific advances in psychology, andragogy, and work organization have made it possible to highlight the positive effects of previously neglected human resource practices such as teamwork, flexibility, regular evaluation, and continuous training. We therefore have an obligation to act in light of this knowledge.
There is no question that motivated competent employees, who adhere to the group’s mission and are professionally fulfilled, are essential for an efficient organization, but we must not neglect the rapid development of office automation tools that multiply the potential impact of each gesture. Cloud computing, IP telephone, document management platforms, and customer relationship management (CRM) software are all tools that link our different departments and organize their notes, activities and objectives in a coherent system. Thus, everyone has simple and direct access to the real-time data they need. This not only allows unparalleled coordination between teams and departments, but also provides our partners (co-ops, NPOs and other organizations in the sector) with something extraordinary: totally personalized relationships while being fair and effective, even if they interact with several of the Centre’s points of contact.
These exchanges take the form of direct interactions (emails, telephones, meetings) and modern means of communication: website, social media, online events, development of shared tools through the information platform, etc.
In all these areas, we must adhere to the letter of the law and the spirit of the community movement. Participation, transparency, dialogue, respect, fairness and recognition must go hand in hand with rigour, discipline, technological productivity and accountability.
The Centre fully understands that it serves the community better by demonstrating, through its actions, the capacity to assume effective organizational management, which involves:
- building staff expertise and engagement through professional development and empowerment
- creating an effective and functioning governance structure
- establishing clear and effective external and internal communication
Learn about News and Awarded Projects that relate to
Effective Centre Organizational Stewardship
Happy holiday season
From all of us at the Centre, we wish you a safe, happy, and restful holiday season. We are grateful for the work of all the staff, volunteers, tenants, members, and communities who make the community housing sector special. With many exciting and transformative...
Centre staff at events across the country
It’s been a busy fall for Centre staff! From coast to coast, we’ve been attending events and meeting with people from across Canada’s community housing sector. Here are some of the events we’ve taken part in: ONPHA, November 3-5, Toronto, ON We were happy to have a...
Nova Scotia’s community housing sector consolidates by forming a non-profit housing association
On October 27, 2022, leading representatives of Nova Scotia's non-profit housing sector have committed to forming the Nova Scotia Non-Profit Housing Association (NSNPHA). The two years of work leading up to this historic decision began with extensive...
Mentorship: Bring your skills and knowledge of the community housing sector to the next level!
The Housing Professionals Mentorship Program (HPMP), run by the Canadian Housing and Renewal Association (CHRA) is accepting applications until November 30th for its 2022-2023 cohort. This is a unique opportunity to connect with peers from across Canada and to expand...
Watch: Community Housing Growth Fund launches in Nova Scotia
There’s a new tool to help Nova Scotia’s non-profit and co-operative housing sector to grow larger and stronger. The Community Housing Growth Fund (CHGF), funded by the Government of Nova Scotia and administered by the Centre, launched on November 4,...
Plancher: a plan for affordable housing in Quebec
Activities surrounding the Plancher process are well underway. More than 35 partners, including financial institutions, non-profit and co-operative organizations, as well as municipalities and philanthropic organizations, are hard at work. Their objective: defining...
Housing Central 2022: Workshop on acquisition in the community housing sector
Every year in Canada, more affordable housing is lost than is built, with some estimates showing that for every home constructed renting under $750, fifteen homes are lost. Despite this stark reality, federal and provincial affordable housing programs have not yet...
Let’s “Think Big” together at the ONPHA Conference and change the scale of community housing’s impact
Centre staff are looking forward to seeing community housing staff, tenants, and volunteers from across Ontario and beyond, at the 2022 ONPHA Conference, November 3 – 5 in Toronto. On Thursday, November 3rd, 11:00 am – 12:30 pm ET, you’ll be able to attend our...
The Centre invited to the table of the Chantier Montréal abordable
The Centre is pleased to participate to the Chantier Montréal abordable. Stéphan Corriveau, Executive Director, will represent the Centre's expertise at this consultation and collective intelligence exercise that brings together several players in the real estate,...
Sectoral Impact Projects
Develop new services, models or tools to help the sector build and manage affordable housing.
Sector Transformation Fund
Enhance the capacity of your local organization to provide affordable housing in a better way.
Community-Based Tenant Initiative
Develop projects that aim to engage tenants/co-op members in housing decisions that affect them.